Shipping Policies

International shipping

Shipping is 14,90 EUR for Standard Shipping and 29,90 EUR for DHL Express Shipping. After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays.

Please allow 24-48 hours for your tracking details to update.

La spedizione per l'Italia è sempre di 14,90 EUR su tutti i tuoi ordini singoli. Una volta che il tuo pagamento sarà autorizzato e verificato, generalmente si necessitano 24 h per processare il tuo ordine, esclusi weekend e festività. 

Per favore attendi 24-48 dal ricevimento del codice tracking per visualizzare lo stato della spedizione.

Shipping Times - Tempi di Spedizione

Country Standard (business days) Express (business days)
Italy 6-10 days
5 days
USA & Canada 3-15 days
5 days
China 8-21 days 7 days
France 6-10 days
5 days
Germany 6-10 days
5 days
Hong Kong 4-10 days
5 days
Israel 6-10 days 5 days
Australia 6-20 days
5 days
Japan 5-15 days 5 days
Netherlands 6-10 days
5 days
Singapore 5-15 days 7 days
Spain 7-10 days
5 days
Switzerland 6-10 days
5 days
United Kingdom 6-10 days
5 days
Rest of World 7-12 days

5 days

CUSTOMS, DUTIES & TAXES

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by ALPHADOG. 

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery. 

International returns initiated due to refusal to pay duties and taxes or invalid shipping address will be subject to a $15 restocking fee which will be deducted from the refund amount.

    If you are not happy with your purchase for any reason, please contact us and return it to us within 30 days for a full refund or exchange.